Client Support
If you need help troubleshooting or assistance with your website, please submit a support ticket below.
Our Support Hours:
Monday 3pm - 5pm
Wednesday 9am - 12pm
Thursday 2pm - 4pm
In an effort to provide clarity and transparency, we have included our pricing for support tickets. We will do our best to address all issues within 1 - 3 business days depending on the level of urgency required. Unless otherwise noted, all work will be completed during regular support hours.
Pricing
Our Support Hours:
Monday 3pm - 5pm
Wednesday 9am - 12pm
Thursday 2pm - 4pm
In an effort to provide clarity and transparency, we have included our pricing for support tickets. We will do our best to address all issues within 1 - 3 business days depending on the level of urgency required. Unless otherwise noted, all work will be completed during regular support hours.
Pricing
- Sites beyond their 60 Day Warranty: $150/hr
- Sites not on an Ongoing Support Plan: $150/hr
- Emergencies outside Support Hours: $200/hr